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We'd love to hear from you. Have questions about your AquaWhisk fountain or need support? Reach out and we'll get back to you within 24 hours.
Frequently Asked Questions
How long does shipping take?
We typically process and ship orders within 2-3 business days. Standard shipping takes 5-7 business days.
What's your return policy?
We offer a 30-day money-back guarantee on all AquaWhisk fountains. If you're not completely satisfied, simply contact us within 30 days of purchase for a full refund. The fountain must be in good condition and include all original packaging and accessories.
How often should I replace the filter?
We recommend replacing the filter every 2-4 weeks, depending on your water quality and usage. Regular filter changes ensure optimal water circulation and keep your fountain running smoothly. Replacement filters are available on our website and are affordable and easy to install.
Is the AquaWhisk fountain quiet?
Yes! The AquaWhisk fountain operates at a whisper-quiet 30dB, making it perfect for bedrooms and living spaces. Our advanced motor technology ensures smooth, silent operation while maintaining excellent water circulation. Your cat will enjoy fresh, flowing water without any disruptive noise.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.