Terms of service
Terms of Service
Last updated: August 2026
Welcome to AquaWhisk. These Terms of Service (“Terms”) govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms.
1. Overview
This website is operated by AquaWhisk. Throughout the site, the terms “we”, “us” and “our” refer to AquaWhisk. We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
2. Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence. You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction while using the service.
3. Products
- All products are subject to availability.
- We reserve the right to limit the quantities of any products we offer.
- We have made every effort to display as accurately as possible the colours and images of our products. We cannot guarantee that your computer monitor’s display of any colour will be accurate.
- We reserve the right to discontinue any product at any time.
4. Pricing and Payment
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the service (or any part of it) without notice at any time. We shall not be liable to you or any third party for any modification, price change, suspension or discontinuance of the service.
5. Orders and Shipping
- Once an order is placed, you will receive an order confirmation email.
- We aim to process and dispatch orders within 1–3 business days.
- Delivery times may vary depending on your location.
- Risk of loss and title for products pass to you upon delivery to the carrier.
6. Returns and Refunds
Please refer to our separate Returns Policy for full details on returns, exchanges and refunds.
7. Accuracy of Information
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.
8. Prohibited Uses
You are prohibited from using the site or its content:
- For any unlawful purpose
- To solicit others to perform unlawful acts
- To violate any regulations or laws
- To infringe upon intellectual property rights
- To harass, abuse, insult, harm or discriminate
- To submit false or misleading information
- To upload viruses or any other type of malicious code
9. Disclaimer of Warranties
AquaWhisk products are designed for pet use. While we take care in the design and quality of our products, we do not guarantee that the products will be suitable for every pet or situation. You use our products at your own risk.
We do not warrant that the quality of any products, services, information or other material purchased or obtained by you will meet your expectations.
10. Limitation of Liability
In no case shall AquaWhisk, our directors, officers, employees, affiliates, agents or suppliers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the service or any products purchased.
11. Indemnification
You agree to indemnify and hold harmless AquaWhisk and our affiliates from any claim or demand made by any third party due to your breach of these Terms or your violation of any law.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales.
13. Changes to Terms of Service
You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update or change these Terms at any time. Continued use of the website after any changes constitutes acceptance of those changes.
14. Contact Information
Questions about the Terms of Service should be sent to us at: support@aquawhisk.net